Just That Much – Reputation Management

Protect & Promote Your Online Professional Image

Built to Help Give you Control of Your Online Reviews

Managed Reviews – Customer Surveys

managed reviews and customer surveys
Sample Review Page

JTM Reputation Management

Benefits & Features

  1. Business owners can approve verified reviews or flag reviews that may require further screening.
  2. Briefly hold reviews until consumer issues are resolved
  3. Reviews are listed by date, most current at top. Bad reviews from years ago don’t mysteriously surface to the top of the list.
  4. We can implement a protocol to help improve poor review scores as well as help generate more sales.
  5. Pursue customer reviews a little more aggressively. Quality companies benefit greatly by posting a large quantity of reviews. 6 – 5/5 reviews are not as compelling as 65 – 4.5/5 reviews.
  6. Reviews are collected and tabulated on our review website for greater effect. Consumers believe that your own reviews on your website tend to be selective and not entirely accurate.
  7. We can link your website to your reviews as well as embed reviews in your social media.
  8. We submit your reviews page to Google, Bing & Yahoo so consumers can easily find them. Currently our clients reviews are typically listed at the top of page 1 in Google, Bing & Yahoo.

Every business gets them, know how to deal with them.

Turn bad reviews into more sales.

Bazaar Voice conducted an extensive study of online users and online reviews. They found that companies that dealt with bad reviews properly actually increased a consumers opinion of that product and company. In some instances 92% of consumers said they were more likely to buy. At JTM you have the option to implement the protocol suggested in the Bazaar Voice study to help increase poor review scores as well as generate better sales. Keep in mind, you are inevitably going to get a 3 or less. The important thing is how you address the customer’s issue. Consumers that see 100% 5/5 reviews tend to think they are manufactured.

what to do with bad reviews

Use the button & fill out the form or
Click to call from a mobile device 925-478-3000

I’m interested contact me